Terms of Service

1. Agreement

These Terms of Service form an agreement between you and Lotra, an independent project (“Lotra,” “we,” “us,” or “our”).

You accept these Terms and the Privacy Policy by affirmatively accepting them in Lotra or during sign-in. If you do not agree, do not accept or use Lotra. Acceptance is recorded by policy version, and material updates may require renewed acceptance before continued access. You consent to electronic records and notices where permitted by law.

Accepting the Privacy Policy includes automatic upload of redacted diagnostic events to Lotra Cloud to help identify missed or failed orders and improve reliability, as described in the Privacy Policy.

2. Eligibility and Discord access

You may use Lotra only if you:

• are at least 18 years old and legally able to enter into binding contracts;
• may lawfully use Lotra where you live and trade;
• are a member in good standing of the official Lotra Discord community and hold the required active membership or subscription role;
• comply with the terms and rules of Discord, Whop, and each brokerage you connect;
• own or have lawful authority to trade in every connected brokerage account; and
• are not subject to sanctions, court orders, or other legal restrictions barring access.

Lotra Cloud access depends on maintaining valid Discord membership and role eligibility. Lotra may suspend or end access if required Discord membership or subscription eligibility ends or becomes unavailable. Discord is an independent service governed by its own terms and policies.

3. Service and license

Lotra is a desktop application for Windows and macOS that provides local brokerage connectivity, portfolio and position views, market quotes, manual and automated order submission, ticker-protection controls, local portfolio history, encrypted local backup or transfer options, software updates, and optional Lotra Cloud features. Lotra Cloud provides Discord sign-in and eligibility checks, buy and sell signal delivery, completion tracking, redacted reliability diagnostics, and related community features. Features and availability may vary by release, operating system, account, location, and provider.

Subject to these Terms and active eligibility, Lotra grants you a limited, revocable, non-exclusive, non-transferable license to install and use Lotra for your personal, lawful use. The software is licensed, not sold. You may not copy, distribute, rent, sublicense, resell, or commercially exploit Lotra except as expressly permitted by applicable law or written permission from Lotra.

4. Monthly access and Whop billing

Where paid access is offered, subscriptions are billed monthly through Whop. Pricing, taxes, currency, billing dates, renewal terms, and any promotional terms displayed at checkout govern your purchase. By subscribing, you authorize Whop and its payment processors to charge your selected payment method each monthly billing cycle until you cancel or the subscription ends.

You may cancel through Whop’s subscription management settings or any cancellation method provided at checkout. Cancellation generally stops future renewals without shortening the current paid billing period. Failed payments, chargebacks, suspected fraud, or Whop account restrictions may suspend or terminate access.

Lotra may change subscription prices or plans prospectively with advance notice as required by law and Whop terms, giving you an opportunity to cancel before the new price takes effect. Refunds, credits, billing disputes, and chargebacks are governed by the checkout disclosures, applicable Whop terms, any refund policy stated at purchase, and applicable consumer law. Nothing in these Terms waives mandatory statutory cancellation or refund rights.

5. Accounts and security

You are responsible for safeguarding your computer, Windows or macOS user account, Discord account, Whop account, brokerage accounts, credentials, API keys, multifactor authentication methods, exported backup files and passphrases, local settings, and enabled accounts. Do not share your Lotra access, credentials, or encrypted backup files with anyone else. Promptly contact the affected provider and request private Lotra support if you suspect unauthorized access.

Lotra may restrict or refuse operation if an untrusted environment, tampered installation, or local security risk is detected. Never post brokerage passwords, verification codes, session tokens, backup files, full account numbers, or API secrets in Discord or any public channel. Lotra will never ask you to share them.

6. Brokerage connections

Supported brokerage connections and features may change, be limited, or be discontinued at any time without notice. Third-party brokerage connections may use user-supplied API credentials or automated account sessions that are not endorsed, supported, or guaranteed by the brokerage. Any brokerage connection may experience rate limits, delays, multifactor or verification prompts, account restrictions, or interruptions caused by brokerage changes.

Lotra connects only to brokerage accounts you configure on your computer. By connecting an account, you authorize Lotra to use your locally stored credentials and session data to perform the actions you enable. You remain solely responsible for complying with each broker’s agreements, automation or API rules, trading restrictions (including pattern-day-trader, settlement, and good-faith-violation rules), margin requirements, fees, taxes, and applicable laws. Your broker’s official records and confirmations control if they differ from Lotra’s display or local history. Lotra is not affiliated with, endorsed by, or an agent of any brokerage.

7. Orders and automation

Manual orders require review and confirmation in the desktop application. When optional automatic order delivery is enabled, Lotra may submit eligible buy or sell orders across the connected accounts you have enabled, including full-position or fractional-share sales where supported by your broker and permitted by your local account and ticker-protection settings.

Network conditions, request pacing, and broker rate limits or order rules may affect submission timing, order handling, and fill prices across accounts. Turning on automatic order delivery serves as your standing instruction to process eligible signals across your enabled accounts until you turn automation off, disable signal delivery, sign out, close Lotra, or lose access. Turning automation off or closing Lotra prevents new automated submissions on your device but may not stop an order already sent to or accepted by a broker.

Signals, order previews, displayed quotes, and availability checks do not guarantee that an order is suitable or that it will be accepted, filled, or executed at a displayed price. Untradable or delisted positions may be skipped. Monitor your brokerage accounts directly and confirm the status of any uncertain order with your broker before retrying.

8. Trading and signal risk

You can lose some or all money placed at risk. Trading and automated order submission involve significant risks, including market volatility, slippage, price movement on market or limit orders, delayed, indicative, or unavailable market data, partial fills, rejected, duplicate, missed, delayed, or uncertain orders, insufficient buying power, unsettled funds, margin obligations, fees, taxes, corporate actions, stock splits, reorganizations, settlement adjustments, delistings, trading halts, market closures, service outages, software errors, provider changes, and compromised devices or accounts.

Quotes, balances, portfolio summaries, and profit-and-loss displays in Lotra or Discord are informational only, may lag or differ from official brokerage records, and must not be relied upon as tax, accounting, or execution records. Signals and community summaries are informational only and do not constitute a promise, endorsement, personalized recommendation, solicitation, or guarantee. Past or summarized signal outcomes do not predict or guarantee future results.

9. No professional advice or custody

Lotra does not evaluate whether any trade or strategy is suitable for you and does not collect your financial profile for that purpose. Nothing in Lotra, Lotra Cloud, or the Lotra Discord community constitutes personalized investment, brokerage, legal, tax, accounting, or financial-planning advice. Consult qualified professionals before making financial, tax, or legal decisions.

Lotra does not hold or custody cash or securities and is not a broker-dealer, investment adviser, clearing firm, exchange, or execution venue. Review FINRA’s guidance on automated trading tools.

10. Third-party services

Lotra relies on third-party platforms and providers, including Discord, Whop, cloud infrastructure and security providers, operating systems, market-data sources, and connected brokerages. Their separate terms, privacy policies, fees, limits, and availability apply, and Lotra does not control or guarantee third-party services, execution, pricing, or continued compatibility.

11. User responsibilities and acceptable use

You agree to:

• use only devices and brokerage accounts you own or are authorized to control;
• review your enabled accounts, order limits, protected tickers, order settings, and automation status;
• maintain adequate funds and understand applicable trading, margin, corporate-action, and settlement rules;
• comply with applicable laws and third-party provider agreements;
• monitor official brokerage confirmations, fills, balances, positions, and statements; and
• stop using Lotra immediately if software behavior or account status is unclear.

You may not use Lotra for fraud, unauthorized access, market manipulation, unlawful trading, service disruption, credential theft, malicious code, resale, account or access sharing, or interfering with or bypassing authentication, session, update, or security controls. Copying, modifying, decompiling, or attempting to extract source code from Lotra is prohibited except to the extent applicable law expressly permits despite this restriction.

12. Ownership

Lotra and its licensors retain all rights, title, and interest in the software, design, text, branding, and cloud services. Third-party names and trademarks belong to their respective owners. You retain your rights in data you provide, subject to the limited permissions needed to operate Lotra under these Terms and the Privacy Policy.

13. Updates, availability, and termination

Lotra may update, modify, suspend, require updates to, or discontinue any part of the Service at any time for maintenance, security, legal, provider, or operational reasons. Outdated application versions may be blocked from Lotra Cloud until updated. Uninterrupted availability, signal delivery, and brokerage compatibility are not guaranteed.

You may stop using Lotra and sign out at any time. Lotra may restrict, suspend, or terminate access for a violation of these Terms, fraud or security concerns, loss of Discord or subscription eligibility, nonpayment, chargebacks, provider or legal requirements, or discontinuation of the Service. Termination or sign-out does not cancel open brokerage orders or remove files stored locally on your computer.

14. Privacy

The Privacy Policy explains what information Lotra processes, how it is used and retained, and your privacy choices and rights. It is incorporated into these Terms. If there is a conflict, the Privacy Policy governs privacy disclosures and these Terms govern use of Lotra.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOTRA IS PROVIDED “AS IS” AND “AS AVAILABLE.” LOTRA AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, MARKET-DATA TIMELINESS OR COMPLETENESS, SECURITY, AVAILABILITY, BROKERAGE COMPATIBILITY, ORDER EXECUTION, CORPORATE-ACTION OUTCOMES, ERROR-FREE OPERATION, AND PROFITABILITY.

Nothing in these Terms excludes any warranty, remedy, or consumer right that cannot be excluded under applicable law. Mandatory consumer rights remain unaffected.

16. Limitation of liability

To the maximum extent permitted by law, Lotra, its operators, contractors, and licensors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for trading losses, lost profits or opportunities, tax liabilities, brokerage fees or restrictions, loss of data or access, or losses caused by third parties, outages, compromised accounts, or order errors.

To the maximum extent permitted by law, the total aggregate liability of Lotra, its operators, contractors, and licensors arising out of or relating to Lotra will not exceed US $100. These limitations do not apply where prohibited by applicable law.

17. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Lotra, its operators, contractors, and licensors from third-party claims, liabilities, and reasonable expenses arising from your unlawful use of Lotra, unauthorized account use, violation of these Terms or any third-party agreement, market abuse, or infringement of another party’s rights.

18. Changes, disputes, and general terms

Lotra may update these Terms when the Service, risks, providers, or legal requirements change. Updated Terms will display a revised date on this page, and material changes may require renewed acceptance before continued use.

These Terms, the Privacy Policy, applicable checkout disclosures, and Whop billing terms form the entire agreement regarding Lotra. If any provision is held unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will stay in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without written consent; Lotra may assign them in connection with a transfer of the Service.

Before initiating formal proceedings, the parties should attempt in good faith to resolve any dispute privately. Disputes must be brought in a court of competent jurisdiction. These Terms do not mandate arbitration or waive class-action rights, and mandatory consumer protections in your jurisdiction remain unaffected.

Contact Lotra through the official Lotra Discord community and request a private channel for legal, billing, security, or account questions. Never post credentials, verification codes, session tokens, full account numbers, or government identifiers.